Become Your Company’s Salesforce Hero

Are you a Chief Customer Success Officer?  Of course you are, Customer Success is the responsibility of everyone in every role.  Today, the lines between B2B and B2C are quickly fading and we all need to be ready to meet our customers where they are today, online, social, and through AI voice assistants.

Here you’ll find some best practices, real world examples, and recommendations to both help you and your company be successful with your Salesforce implementation, but also how you can leverage the platform to grow your business and make your customers more successful because a successful customer is a customer for life.

Salesforce Clouds

With so many clouds and so little time, can you name them all?  

NOVEMBER 19-22 | San Francisco, CA

Dreamforce ’19

Dreamforce has sold out in record time once again this year.  If you have your pass, get ready for Agenda Builder to go-live!  If you weren’t able to get a full conference pass, Expo Passes will be available soon.  Check back for recommendations on how to make the most of your Dreamforce ’19 Expo Pass!


A New Strategic Partnership

Salesforce and Alibaba are teaming up to expand services throughout Asia.  Now not just will Alibaba be the exclusive provider of Salesforce Services in Mainland China, Hong Kong, Macau, and Taiwan, but Salesforce will be the exclusive Enterprise CRM Suite offered by the B2B Marketplace and Cloud Provider, Alibaba.

Talk Nerdy To Me

Some of my favorite old posts through the years.

Top Sliding Bar

This Sliding Bar can be switched on or off in theme options, and can take any widget you throw at it or even fill it with your custom HTML Code. Its perfect for grabbing the attention of your viewers. Choose between 1, 2, 3 or 4 columns, set the background color, widget divider color, activate transparency, a top border or fully disable it on desktop and mobile.

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