If you're like most companies, you're probably comfortable understanding the role your support organization plays in the overall health of your business. You've probably heard of Customer Success, you may even realize that you need a Customer Success team, but it can be hard to articulate the business value of Customer Success or why it
The 60th Major Release of Salesforce is almost here. Just after Dreamforce, we will all be trying to implement the hundreds of new features released. Chances are you've already heard about and are preparing for the most commonly marketed features. Today, we are going to look at the 3 best features you've probably never heard
Learn from Berkshire Hathaway HomeServices CEO Chris Stuart how they're delivering massive innovation supported by Salesforce Success Cloud.
So nothing gets us computers geeks more excited than the possibility of Quantum Computers. I took some time to attend a Google Hangout this morning, May 29th @4am by ScienceAlert where they were discussing the creation of the Quantum Bit and what this means for the future of Quantum Computing. This Hangout is available now
So Spring '13 has already sprung and without much fanfare. Sure the Country and State picklists were a nice addition (if you requested it and went through the setup and customization to make it work) but it was uneventful as Salesforce releases go. Now Summer '13 is heating up and boy does it sizzle. The
So if you're like me you're probably thinking that the Holidays came a little early this year, due to all of the great features packed into the Winter '13 release of Salesforce.com. And what would the Holidays be if one couldn't be just a bit nostalgic. It was just about a year ago, on a
So it's been a while since I've posted anything but I promise that's only because I couldn't figure out how to add a 25th hour to the day. But here we are again with the Salesforce #Summer12 Release just around the corner. Like always this one was a page turner! I read through the release